Careers at Krishna Jewellers

Join Our Legacy

Build a meaningful career with a jewellery house rooted in trust, craft, service, and long-standing customer relationships.

42+ Grow with Krishna Jewellers Pearls & Gems Pvt Ltd

A premium workplace shaped by heritage, service excellence, and ambition.

Why work with us

A place to grow with pride

Simple, premium cards for the strongest employee-value points. Keep each block short so mobile stays crisp.

01

Fast-Growing Brand

A trusted jewellery house with a strong retail presence and loyal customers.

02

Career Growth

Performance-led progression across stores, teams, and business roles.

03

Learning Culture

Training, mentoring, and practical learning for premium jewellery retail.

04

Rewards

Competitive pay, incentives, and recognition for strong performance.

05

Well-Being

A people-first workplace with role-based welfare and statutory support.

06

Positive Workplace

Collaborative, respectful, service-led culture built around trust.

Current Positions

Browse open roles and apply through the common Krishna Jewellers Pearls and Gems Google Form.

Omni-Channel

Senior Omni-Channel Subject Matter Expert (SME)

Omni-Channel Hyderabad Full-time 3 to 5 years

We are looking for a Senior Omni Channel Subject Matter Expert to own and elevate our digital lead nurturing ecosystem. You will immediately take charge of high-value inquiries across all digital assets, providing a white-glove, hyper-personalized communication experience. As an SME, you will not only nurture leads to the point of sale but also help refine the very processes and scripts we use to convert digital interest into qualified sales opportunities.

View role details
Responsibilities
  • Job Profile 3: Senior Omni-Channel Subject Matter Expert (SME)
  • Target: A plug-and-play expert who has done this exact job before and can hit the ground running while setting the standard for the team.
  • Compensation: 70,000 / month (CTC: 9.0 – I0.0 Lakhs)
  • Role Overview:
  • We are looking for a Senior Omni-Channel Subject Matter Expert to own and elevate our digital lead nurturing ecosystem. You will immediately take charge of high-value inquiries across all digital assets, providing a white-glove, hyper-personalized communication experience. As an SME, you will not only nurture leads to the point of sale but also help refine the very processes and scripts we use to convert digital interest into qualified sales opportunities.
  • Key Responsibilities:
  • ” Expert Lead Nurturing: Handle the most complex or high-value leads across all digital channels (chat, email, video, voice), adapting your tone and strategy to individual customer profiles.
  • Journey Mapping & Optimization: Map out the end-to-end customer journey from first click to sales handover. Identify bottlenecks and implement best practices to increase the conversion rate of leads.
  • * Advanced Qualification: Deeply qualify leads by understanding their underlying motivations, ensuring the core sales team only receives highly targeted, fully primed prospects.
  • Cross-Functional Alignment: Work closely with the marketing team to give feedback on lead quality and with the technical sales team to ensure the handover process is flawless.
  • * Mentorship: Act as the benchmark for the nurturing team, occasionally guiding junior and mid- level nurturers on handling difficult conversations or stalled leads.
  • Requirements:
  • ” 5+ years of direct experience in an omni-channel sales development, lead nurturing, or digital customer journey role.
  • ” Plug-and-play readiness: Deep familiarity with how digital leads behave and how to transition them from casual inquiry to serious buyer.
  • * Exceptional communication and emotional intelligence, with a proven track record of building trust via remote channels (video, chat, voice).
  • * Expertise in CRM management, pipeline tracking, and lead scoring methodologies
Omni-Channel

Omni-Channel Journey Specialist

Omni-Channel Hyderabad Full-time 3 to 5 years

We are seeking an Omni-Channel Journey Specialist who understands the modern digital customer journey. You will intercept inbound leads across multiple digital touchpoints, adapting seamlessly to the customer's communication style. You will take ownership of the middle-of-the-funnel, nurturing inquiries with a personal touch until they are fully primed for our technical closing team.

View role details
Responsibilities
  • Job Profile 2: Omni-Channel Journey Specialist
  • Target: Mid-level professional who understands the omni-channel landscape and can proactively manage the nurturing process.
  • Compensation: 50,000 / month (CTC: ~6.5 Lakhs)
  • Role Overview:
  • We are seeking an Omni-Channel Journey Specialist who understands the modern digital customer journey. You will intercept inbound leads across multiple digital touchpoints, adapting seamlessly to the customer's communication style. You will take ownership of the middle-of-the-funnel, nurturing inquiries with a personal touch until they are fully primed for our technical closing team.
  • Key Responsibilities:
  • * Omni-Channel Engagement: Seamlessly transition between social media DMs, emails, phone calls and video chats to meet the customer exactly where they are.
  • * Strategic Lead Nurturing: Develop a follow-up cadence. Share relevant content, answer
  • intermediate-level questions, and overcome initial hesitations.
  • * Lead Qualification: Accurately assess the customer's timeline, budget, and readiness to buy before initiating a handover.
  • * Frictionless Handovers: Brief the technical sales team comprehensively on the customer's journey, pain points, and preferences to ensure a warm, effective final pitch.
  • * Process Feedback: Identify common drop-off points in the customer journey and suggest ways to improve our communication strategy.
  • Requirements:
  • * 3 to 5 years of experience in lead nurturing, digital customer success, or inside sales.
  • * Strong conceptual understanding of omni-channel retail/sales models.
  • * Proven ability to read buying signals and navigate conversations comfortably across various digital and voice channels.
  • * Experience using CRM systems to track complex customer journeys.
Omni-Channel

Junior Omni-Channel Journey Nurturer

Omni-Channel Hyderabad Full-time 3 to 5 years

We are looking for a friendly, customer-centric Junior Journey Nurturer to be the first point of contact for leads coming from our digital platforms (social media, website, emails). Your goal is to make a great first impression, capture the customer's requirements, and keep them engaged through their preferred communication channel until they are ready to talk to our core sales team.

View role details
Responsibilities
  • Job Profile 1: Junior Omni-Channel Journey Nurturer
  • Target: Newcomer with retail experience, highly trainable, eager to learn.
  • Compensation: 30,000 — 35,000 / month (CTC: ~4.5 Lakhs)
  • Role Overview:
  • We are looking for a friendly, customer-centric Junior Journey Nurturer to be the first point of
  • contact for leads coming from our digital platforms (social media, website, emails). Your goal is to
  • make a great first impression, capture the customer's requirements, and keep them engaged
  • through their preferred communication channel until they are ready to talk to our core sales team.
  • Key Responsibilities:
  • * Lead Capture: Monitor inbound inquiries from social media, emails, and website forms, responding
  • promptly.
  • * Personalized Communication: Reach out to leads via their preferred method—whether that is a
  • phone call, WhatsApp chat, or video call.
  • * Relationship Building: Act as a friendly guide. Answer basic questions and build a rapport without
  • pushing for a hard sale.
  • * Consistent Follow-up: Keep in touch with leads regularly, providing them with helpful information
  • to keep their interest warm.
  • * Sales Handover: Identify when a customer is showing strong buying signals and smoothly transfer
  • the lead to our Senior Sales Representatives for technical discussions and closing.
  • * CRM Management: Keep accurate, up-to-date records of customer interactions and preferences in
  • our system.
  • Requirements:
  • * 1 to 2 years of experience in retail, customer service, or basic inside sales.
  • * Excellent written and verbal communication skills.
  • * High empathy and patience to handle customer inquiries.
  • * Basic tech-sawviness to navigate social media platforms, chat tools, and CRM software.
Marketing

Manager– Strategic Partnerships & PR (Luxury Retail)

Marketing Hyderabad Full-time 5+ years

Role Overview:

We are seeking a dynamic and highly
networked professional to join our luxury retail brand as Manager –Strategic Partnerships & PR. This role will act as the face of ourpremium pearl brand, responsible for building and managing a strong ecosystem
of influential partners across Hyderabad’s luxury hospitality, tourism, corporate, and lifestyle sectors. The primary objective of this role is to drive premium customer footfall to our showroom through strategic alliances, relationship management, and curated brand experiences. The ideal candidate will possess deep market knowledge, strong interpersonal skills, and the ability to build trust-based partnerships with key stakeholders.

View role details
Responsibilities
  • Location: Hyderabad
  • Department: Business Development / Public Relations / Strategic Partnerships
  • Role Overview:
  • We are seeking a dynamic and highly networked professional to join our luxury retail brand as Manager – Strategic Partnerships & PR. This role will act as the face of our premium pearl brand, responsible for building and managing a strong ecosystem of influential partners across Hyderabad’s luxury hospitality, tourism, corporate, and lifestyle sectors.
  • The primary objective of this role is to drive premium customer footfall to our showroom through strategic alliances, relationship management, and curated brand experiences. The ideal candidate will possess deep market knowledge, strong interpersonal skills, and the ability to build trust-based partnerships with key stakeholders.
  • ________________________________________
  • Key Responsibilities
  • 1. Strategic Hospitality & Tourism Partnerships
  • • Develop and maintain strong relationships with senior leadership teams, including General Managers, Front Office Managers, and Chief Concierges of premium 5-star hotels and luxury hospitality brands.
  • • Build partnerships with luxury travel agencies, premium tour operators, chauffeur services, and concierge teams to position the showroom as the preferred destination for authentic Hyderabadi pearls.
  • • Design and execute referral-based engagement programs for hospitality partners.
  • • Coordinate private showroom visits, exclusive viewings, and curated pearl experiences for VIP hotel guests, tourists, and international delegates.
  • 2. Corporate & Institutional Relationship Management
  • • Build strategic alliances with HR, Admin, Procurement, and Corporate Relations teams across leading multinational companies, premium business hubs, and institutions.
  • • Promote the brand as a premium gifting partner for corporate gifting, executive gifting, and MICE (Meetings, Incentives, Conferences, and Exhibitions).
  • • Organize exclusive pearl appreciation sessions, pop-up showcases, and experiential events at corporate offices, premium gated communities, and luxury residential clusters.
  • • Strengthen institutional visibility and brand positioning within Hyderabad’s premium corporate ecosystem.
  • 3. Lifestyle & Footfall Conversion Strategy
  • • Identify and establish partnerships with wedding planners, event organizers, luxury lifestyle managers, airport lounge coordinators, premium travel hosts, and tourism facilitators.
  • • Drive referral-based showroom footfall through influencer and gatekeeper partnerships.
  • • Ensure the brand remains a top-of-mind recommendation for premium customers and tourists seeking authentic luxury pearls in Hyderabad.
  • • Develop strategies to improve customer acquisition through relationship-led channels.
  • 4. Brand Representation & PR
  • • Represent the brand at luxury networking events, hospitality forums, exhibitions, and premium business gatherings.
  • • Build brand advocacy through strategic networking and PR initiatives.
  • • Maintain a strong understanding of market trends, competitor activities, and evolving customer preferences in the luxury retail segment.
  • ________________________________________
  • Candidate Profile Experience:
  • • Minimum 5+ years of experience in Luxury PR, Hospitality Sales, Guest Relations, Strategic Partnerships, Business Development, or High-End Real Estate.
  • Preferred Background:
  • • Strong network within Hyderabad’s luxury hospitality ecosystem, corporate circles, and premium lifestyle industry.
  • • Prior experience in luxury retail, jewelry, hospitality, or premium consumer brands is highly preferred.
  • Skills & Competencies:
  • • Excellent networking, negotiation, and relationship management skills.
  • • Strong communication and presentation abilities with polished professional etiquette.
  • • Ability to interact confidently with CXOs, HNIs, corporate leaders, and premium clientele.
  • • Strategic thinking with strong business development acumen.
  • • Event planning, partnership management, and stakeholder engagement expertise.
  • • High persistence, proactive attitude, and strong follow-up capabilities.
  • Personal Attributes:
  • • A natural connector with strong interpersonal influence.
  • • Self-driven, target-oriented, and highly resourceful.
  • • Passionate about building long-term partnerships and brand advocacy.
  • • Strong market intelligence and customer-centric mindset.
  • ________________________________________
  • Key Performance Indicators (KPIs)
  • • Number of referral-based showroom walk-ins through hotel, corporate, and lifestyle partnerships.
  • • Active partnership pipeline and MoUs with premium hotels, travel partners, and corporate houses.
  • • ROI and conversion rates from curated brand events and experiential activations.
  • • Growth in premium customer acquisition through strategic referral channels.
  • • Brand visibility and partnership expansion within Hyderabad’s luxury ecosystem.
  • ________________________________________
  • Why Join Us?
  • • Opportunity to represent a premium luxury brand.
  • • Exposure to Hyderabad’s elite hospitality, tourism, and corporate ecosystem.
  • • High-impact role with strategic visibility and networking opportunities.
  • • Career growth in luxury retail partnerships and brand leadership.
  • ________________________________________
  • Benefits
  • • Competitive salary with attractive incentives
  • • Provident Fund (PF)
  • • Paid leaves
  • • Daily snacks
  • • Yearly bonus
  • • Health insurance
  • • Learning and development opportunities
  • • Friendly and supportive work environment
Process Coordinator

Process Coordinator

Process Coordinator Jubilee Hills Full-time Freshers & Experience

Job Summary

We are looking for a dedicated and
detail-oriented Process Coordinator to join our team. The ideal
candidate will be responsible for supporting coordination activities, ensuring
smooth workflow management, and assisting in day-to-day operational tasks.

View role details
Responsibilities
  • Location: Jubilee Hills
  • Employment Type: Full-Time
  • Salary Range: ₹18,000 – ₹20,000 per month
  • Job Summary
  • We are looking for a dedicated and detail-oriented Process Coordinator to join our team. The ideal candidate will be responsible for supporting coordination activities, ensuring smooth workflow management, and assisting in day-to-day operational tasks.
  • Key Responsibilities
  • • Coordinate and manage daily process-related activities efficiently.
  • • Maintain proper communication and coordination across teams.
  • • Handle documentation and data management tasks.
  • • Support workflow tracking and ensure timely completion of tasks.
  • • Assist in reporting, scheduling, and administrative coordination.
  • • Ensure accuracy and compliance in process handling.
  • Required Qualifications
  • • Basic computer knowledge is required.
  • • Proficiency in MS Office, typing, and general computer operations.
  • • Good communication and interpersonal skills.
  • • Ability to handle coordination and multitasking responsibilities effectively.
  • Preferred Skills & Requirements
  • • Strong organizational and problem-solving abilities.
  • • Attention to detail and ability to work in a team environment.
  • • Nearby candidates will be preferred.
  • • Comfortable handling coordination-related tasks.
  • Eligibility Criteria
  • • Age: 20+ years
  • • Freshers and experienced candidates can apply.
  • If you are organized, proactive, and looking to build your career in coordination and process management, we encourage you to apply.
Creative

Content Creator – Jewellery Showroom (Pearls ewellery)

Creative Jubilee Hills Full-time Freshers

We are looking for a creative and enthusiastic Fresher who is passionate about social media and content creation. The candidate will create engaging digital content for our exclusive Pearls Jewellery collections. This is a great opportunity for fresh graduates who want to start their career in fashion, jewellery, and luxury brand marketing.

View role details
Responsibilities
  • 💎 Key Responsibilities:
  • • Create basic photo and video content featuring pearls jewellery.
  • • Assist in planning and executing Instagram reels and short videos.
  • • Support in showcasing bridal, traditional, and contemporary pearls collections.
  • • Write simple and engaging captions.
  • • Assist during model shoots and in-store product shoots.
  • • Edit basic photos and videos using mobile or simple editing tools.
  • • Follow brand guidelines and maintain content consistency.
  • • Stay updated with trending reels and social media ideas.
  • ________________________________________
  • 🎥 Required Skills:
  • • Passion for social media (Instagram, YouTube, Facebook).
  • • Basic knowledge of reels creation and short video formats.
  • • Basic photography and videography skills (Mobile shooting is acceptable).
  • • Familiarity with editing tools like CapCut, Canva, VN, etc.
  • • Creative mindset and willingness to learn.
  • • Good communication skills (English & Telugu preferred).
  • ________________________________________
  • 🎓 Eligibility:
  • • Freshers can apply.
  • • Degree/Diploma in Media, Mass Communication, Fashion, Marketing, or any relevant field preferred.
  • • Candidates with active Instagram page / portfolio will be given preference.
  • ________________________________________
  • ⏰ Working Hours:
  • • 9 Hours per day
  • • 6 Days a week
  • ________________________________________
  • 💼 Employment Type:
  • • Full-Time
  • ________________________________________
  • 🌟 What We Offer:
  • • Hands-on experience in luxury jewellery branding.
  • • Exposure to pearls jewellery styling and showroom shoots.
  • • Learning and growth opportunity.
  • • Supportive and professional work environment.
  • • Provident Fund
  • • Paid Leave
  • • Daily Snack
  • • Yearly Bonus
  • • Health Insurance
  • • Non-Sales Incentives
  • ________________________________________
  • 💰 Salary:
  • • ₹20,000 – ₹25,000 per month (Finalized based on interview performance)
Sales

Silver Article Sales Executive

Sales Kokapet / Jubilee Hills Full-time 2-3 Years Of Experience

A Silver Article Sales Executive is responsible for assisting customers in selecting and purchasing silver articles and gifting items while delivering excellent customer service. The role includes explaining product designs, silver purity, pricing, and helping customers choose suitable products for personal use, gifting, and pooja purposes.

View role details
Responsibilities
  • Key Responsibilities:
  • 1. Sales Generation:
  • • Assist customers in selecting silver articles such as idols, pooja items, utensils, gift items, and decorative pieces based on their needs and occasions.
  • • Promote silver articles, new arrivals, and customized silver products to achieve sales targets.
  • • Explain details regarding silver purity, weight, craftsmanship, usage, and care of silver articles.
  • 2. Customer Relationship Management:
  • • Build strong relationships with customers to encourage repeat purchases and referrals.
  • • Address customer inquiries and resolve issues related to silver article purchases.
  • • Follow up with customers post-purchase to ensure satisfaction and long-term engagement.
  • 3. Store Operations:
  • • Maintain a clean, organized, and attractive display of silver articles.
  • • Ensure accurate billing, weight confirmation, and proper documentation of all transactions.
  • • Assist with inventory management, stock handling, replenishment, tagging, and display of silver articles.
  • 4. Market and Product Knowledge:
  • • Stay updated on silver trends, traditional and modern silver articles, and market pricing.
  • • Educate customers on silver care, polishing, storage, and repair services.
  • • Track competitor offerings and pricing to remain competitive in the market.
  • 5. Promotions and Marketing:
  • • Participate in exhibitions, festive promotions, sales campaigns, and customer outreach programs.
  • • Collect customer feedback and suggest improvements in product range and marketing strategies.
  • 6. Team Collaboration:
  • • Work closely with the Store Manager and team members to meet sales and service targets.
  • • Share customer preferences, market feedback, and product insights to support merchandising and promotions.
  • ________________________________________
  • Key Skills and Qualifications:
  • • Education: Minimum of a High School Diploma; a degree in Business, Marketing, or a related field is an advantage.
  • • Experience: Prior retail sales experience preferred; experience in silver articles or jewellery sales is an added advantage.
  • • Communication: Strong verbal and interpersonal skills to clearly explain product details and benefits.
  • • Sales Skills: Ability to meet sales targets and perform effectively in a retail environment.
  • • Customer Service: Customer-focused mindset with good problem-solving abilities.
  • • Attention to Detail: Knowledge of silver purity, weights, and product presentation standards.
  • ________________________________________
  • Working Hours:
  • • 10 hours per day
  • ________________________________________
  • Benefits:
  • • Provident Fund
  • • Paid Leave
  • • Daily Snack
  • • Yearly Bonus
  • • Health Insurance
  • • Opportunities for professional growth and training
  • • Supportive and friendly work environment
  • ________________________________________
  • Compensation:
  • • ₹3 LPA to ₹5 LPA plus performance-based incentives
Sales

Pearls Sales Executive

Sales Kokapet/ Jubilee Hills Full-time 2 - 3 Years Of Experience

A Pearls Sales Executive is responsible for assisting customers in selecting and purchasing pearl jewellery while providing excellent customer service. The role includes explaining different types of pearls, jewellery designs, quality, pricing, and helping customers choose products that match their preferences.

View role details
Responsibilities
  • Key Responsibilities:
  • 1. Sales Generation:Assist customers in selecting pearl jewellery based on their preferences, occasions, and budget.Actively promote pearl collections, new designs, and customized pearl jewellery to achieve sales targets.Explain pearl quality factors such as type, luster, size, surface quality, shape, and origin.2. Customer Relationship Management:Build and maintain strong relationships with customers to encourage repeat purchases.Address customer queries and resolve concerns related to pearl jewellery purchases.Follow up with customers after purchase to ensure satisfaction and build long-term loyalty.3. Store Operations:Maintain a clean, well-organized, and attractive pearl display section.Ensure accurate billing and proper documentation for all transactions.Assist with inventory management, stock handling, replenishment, and display of pearl jewellery.4. Product & Market Knowledge:Stay updated on pearl types (Akoya, Freshwater, South Sea, Tahitian, etc.), trends, and designs.Educate customers on pearl care, storage, restringing, and repair services.Monitor competitor offerings and market trends to remain competitive.5. Promotions and Marketing:Participate actively in exhibitions, store events, sales campaigns, and customer outreach programs.Collect customer feedback and suggest improvements in pearl collections and marketing strategies.6. Team Collaboration:Work closely with the Store Manager and team members to achieve sales and service targets.Share customer insights, market feedback, and sales ideas to support product planning and promotions.Key Skills and Qualifications:Education: Minimum High School Diploma; a degree in Business, Marketing, or a related field is an advantage.Experience: Prior retail sales experience preferred; experience in pearl or jewellery sales is an added advantage.Communication: Strong verbal and interpersonal skills to confidently explain pearl quality and designs.Sales Skills: Ability to meet sales targets and perform well in a customer-facing retail environment.Customer Service: Customer-focused approach with strong problem-solving skills.Attention to Detail: Good understanding of pearl grading, jewellery presentation, and handling.Working Hours:10 hours per dayBenefits:Provident FundPaid LeaveDaily SnackYearly BonusHealth InsuranceOpportunities for professional growth and trainingSupportive and friendly work environmentCompensation:₹3 LPA to ₹5 LPA plus performance-based incentives
Inventory

Inventory Manager

Inventory Jubilee Hills, Hyderabad Full-time 3 Years of experience in Operations / 2 years of experience in Data Mining / Data Analysis

The Inventory Manager will be responsible for data-driven inventory planning and optimization. This role requires strong analytical capabilities, the use of AI tools, and effective decision-making in procurement and returns to ensure efficient stock management and improved business performance.

View role details
Responsibilities
  • Key Responsibilities:
  • • Analyze inventory data to drive procurement and return decisions
  • • Use data mining techniques and AI tools to identify trends, demand patterns, and optimization opportunities
  • • Ensure optimal inventory levels across all product categories
  • • Minimize dead stock and improve inventory turnover
  • • Manage and guide a team of 3–4 members
  • • Collaborate with Merchandising, Operations, and Sales teams for planning and forecasting
  • • Identify slow-moving and fast-moving products and take corrective actions
  • • Develop dashboards and reports for inventory tracking and performance monitoring
  • • Continuously improve processes using data insights and automation
  • ________________________________________
  • Key Skills & Competencies:
  • • Strong data analysis and data mining expertise
  • • Hands-on experience with AI tools for analytics and optimization
  • • Good understanding of inventory planning and supply chain management
  • • Data-driven decision-making ability
  • • Team management and leadership skills
  • • High attention to detail and process-oriented mindset
  • ________________________________________
  • Compensation:
  • ₹75,000 – ₹1.5 lakh per month (based on experience and suitability)
  • ________________________________________
  • Benefits:
  • • Competitive salary with performance-based incentives
  • • Opportunity to work with a reputed and growing jewellery brand
  • • Exposure to data-driven decision-making and modern AI tools
  • • Career growth and advancement opportunities
  • • Collaborative and professional work environment
  • • Employee engagement and recognition programs
  • • Paid leaves and holidays as per company policy
CRM

Customer Success Analyst

CRM Jubilee Hills, Hyderabad Full-time 1-3 Years Of Experience

We are looking for a detail-oriented
and a customer-focused Customer Success Analyst to support our high-volume data processing and customer
engagement operations. This role involves handling outbound calls, analysing customer interactions, improving performance, and enhancing customer satisfaction through data-driven insights. The ideal candidate will play a key role in optimizing the customer journey—from initial contact to long-term engagement—while maintaining high service standards and improving key metrics
such as FCR, AHT, SLA, CSAT, and NPS.

View role details
Responsibilities
  • 🌟 Why Join KJPGPL as a Customer Success Analyst?
  • • 🕘 Day shift role for a better work-life balance
  • • 💼 Competitive compensation in the market
  • • 📍 Prime office location in Jubilee Hills, Hyderabad
  • • 📈 Strong career growth opportunities
  • • 🤝 Positive and employee-friendly work culture
  • • 💎 Opportunity to work with a trusted and reputed jewellery brand
  • ________________________________________
  • ✨ About the Role
  • We are looking for a detail-oriented and customer-focused Customer Success Analyst to support our high-volume data processing and customer engagement operations. This role involves handling outbound calls, analyzing customer interactions, improving performance, and enhancing customer satisfaction through data-driven insights.
  • The ideal candidate will play a key role in optimizing the customer journey—from initial contact to long-term engagement—while maintaining high service standards and improving key metrics such as FCR, AHT, SLA, CSAT, and NPS.
  • ________________________________________
  • 🚀 Key Responsibilities
  • 1. Customer Interaction & Outbound Calling
  • • Make effective and productive outbound calls
  • • Engage with customers based on assigned segments
  • • Promote the latest jewellery designs, festive offers, and store events
  • • Deliver excellent customer service and build strong customer relationships
  • 2. Data Management & CRM
  • • Maintain accurate records of all calls and customer interactions in the CRM system
  • • Regularly update customer details and interaction notes
  • • Validate and maintain the customer database
  • • Tag customer interest levels for effective follow-ups
  • 3. Performance & Analysis
  • • Analyze call data and customer interactions to identify trends and areas for improvement
  • • Improve customer experience and retention through actionable insights
  • • Ensure adherence to KPIs such as FCR, AHT, SLA, CSAT, and NPS
  • ________________________________________
  • 📊 Key Performance Indicators (KPIs)
  • • Daily call volume (minimum 100 calls)
  • • Effective conversation rate
  • • First Call Resolution (FCR)
  • • Average Handling Time (AHT)
  • • Customer Satisfaction Score (CSAT)
  • • Net Promoter Score (NPS)
  • • Service Level Agreement (SLA) adherence
  • • Call quality score
  • ________________________________________
  • 🎓 Qualifications
  • • Graduate
  • • 1–3 years of outbound calling experience preferred
  • • Experience in the retail or luxury segment is an added advantage
  • • Must be fluent in English, Hindi, and Telugu
  • ________________________________________💡 Skills Required
  • • Excellent verbal and written communication skills
  • • Strong customer service and relationship-building abilities
  • • Good analytical and problem-solving skills
  • • Basic knowledge of CRM tools
  • • Customer empathy and attention to detail
  • • Target-oriented and self-motivated mindset
  • • Good voice modulation and listening skills
  • ________________________________________
  • 💰 Compensation & Benefits
  • • Competitive salary with attractive incentives
  • • Provident Fund (PF)
  • • Paid leaves
  • • Daily snacks
  • • Yearly bonus
  • • Health insurance
  • • Learning and development opportunities
  • • Friendly and supportive work environment
Online Sales

Online Pearls Jewellery Sales Executive (Fresher)

Online Sales Jubilee Hills Full-time 1 Year of Experience

We are looking for an enthusiastic and customer-oriented Fresher to join our Online Sales team as an Online Pearls Jewellery Sales Executive. This role is ideal for candidates who are passionate about jewellery, eager to learn online sales processes, and interested in building a career in luxury retail and e-commerce.
The executive will assist customers through digital platforms and support online sales operations while receiving on-the-job training.

View role details
Responsibilities
  • Key Responsibilities
  • Online Customer Handling & Support
  • • Respond to customer inquiries received through website, WhatsApp, Instagram, Facebook, email, and other online platforms.
  • • Understand customer needs and assist in suggesting suitable pearl jewellery such as necklaces, earrings, bangles, bracelets, and basic custom designs.
  • • Share product images, videos, prices, certificates, and offer details as guided by the team.
  • Product Learning & Sales Assistance
  • • Learn about different pearl types (Freshwater, Akoya, South Sea, Tahitian) and basic quality factors such as luster, size, shape, and color.
  • • Educate customers on basic pearl care, usage, and certification under supervision.
  • • Support the team in converting online inquiries into confirmed sales through timely follow-ups.
  • Order Processing & After-Sales Coordination
  • • Coordinate with the showroom, inventory, and logistics teams for order confirmation and delivery updates.
  • • Assist customers with delivery status, basic customization requests, exchanges, and returns.
  • CRM & Sales Support
  • • Update customer details, inquiries, and follow-up information in the CRM system.
  • • Support the team in achieving monthly online sales targets.
  • Market Exposure & Learning
  • • Observe and learn about online jewellery trends, customer preferences, and competitor activities.
  • • Participate in training sessions related to pearls, sales techniques, and customer handling.
  • ________________________________________
  • Skills & Eligibility
  • • Fresh graduates or candidates with up to 1 year of experience in sales/customer service.
  • • Interest in jewellery, pearls, fashion, or luxury products.
  • • Good communication skills in English (Hindi and Telugu are an added advantage).
  • • Basic knowledge of WhatsApp, Instagram, Facebook, and online communication tools.
  • • Customer-friendly attitude with willingness to learn sales techniques.
  • • Ability to multitask and work in a team-oriented environment.
  • • Graduation in any discipline (Jewellery-related course/certification is a plus but not mandatory).
  • ________________________________________
  • Working Days & Hours
  • • 6 days a week
  • • 9 hours per day
  • • Rotational shifts (flexibility required during weekends and festive seasons)
  • ________________________________________
  • Benefits
  • • Fixed salary with performance-based incentives
  • • Health Insurance
  • • Provident Fund
  • • Paid Leave
  • • Daily Snacks
  • • Yearly Bonus
  • • Training & career growth opportunities
  • • Friendly and supportive work environment
  • ________________________________________
  • Compensation
  • • ₹2.5 LPA to ₹3.5 LPA plus performance-based incentives
  • (Final compensation will depend on qualifications and interview performance)
Sales

Senior Diamond Sales Executive

Sales Jubilee Hills Full-time 2- 3 Years of Experience

We are looking for an experienced and customer-focused Senior Diamond Sales
Executive to drive sales and deliver exceptional service in our diamond
jewellery segment. The candidate should have strong product knowledge,
excellent communication skills, and a proven ability to achieve sales targets.

View role details
Responsibilities
  • Key Responsibilities:
  • • Assist customers in selecting diamond jewellery based on their preferences and requirements
  • • Promote diamond collections, new arrivals, and exclusive designs to achieve sales targets
  • • Explain diamond quality (cut, color, clarity, carat), certifications, and craftsmanship
  • • Build and maintain long-term customer relationships to drive repeat business
  • • Handle customer queries and resolve concerns effectively
  • • Maintain store display, cleanliness, and visual merchandising standards
  • • Ensure accurate billing, documentation, and inventory handling
  • • Stay updated on diamond trends, pricing, and competitor offerings
  • • Participate in promotions, events, and customer engagement activities
  • • Collaborate with team members to achieve sales and service goals
  • Requirements:
  • • Minimum qualification: Intermediate / Degree
  • • Prior retail sales experience is mandatory (Diamond jewellery experience preferred)
  • • Strong communication and interpersonal skills
  • • Target-driven with a customer-centric approach
  • • Good knowledge of diamond grading and jewellery presentation
  • Working Hours:
  • • 10 hours per day
  • Salary & Benefits:
  • • ₹3 LPA – ₹4 LPA + performance incentives
  • • Provident Fund & Paid Leave
  • • Health Insurance
  • • Daily Snacks & Yearly Bonus
  • • Career growth and training
  • opportunities
  • • Supportive and friendly work environment
SFMC

SFMC Implementation & Salesforce Service Cloud Integration Specialist

SFMC Hyderabad Full-time 3 -7 Years Experience

We are looking for an experienced professional to lead the end-to-end implementation, integration,
and optimisation of Salesforce Marketing Cloud (SFMC) with Salesforce
Service Cloud
. The ideal candidate should have both technical and
functional expertise across CRM, marketing automation, customer engagement
workflows, and cross-cloud integration.

View role details
Responsibilities
  • Key Responsibilities
  • SFMC Implementation
  • • Lead complete setup, configuration, and deployment of Salesforce Marketing Cloud.
  • • Build and manage data extensions, contact models, journeys, and audience segmentation.
  • • Configure Email Studio, Mobile Studio (SMS/WhatsApp), Automation Studio, and Journey Builder.
  • • Develop personalised, dynamic content using AMPscript and SSJS.
  • • Establish data ingestion processes (APIs, SFTP, automations).
  • • Ensure platform governance, permissions, roles, and security best practices.
  • SFMC – Service Cloud Integration
  • • Design and execute integration between Service Cloud and Marketing Cloud using:
  • o Marketing Cloud Connect
  • o REST/SOAP APIs
  • o Data synchronisation tools
  • • Set up synchronised data sources, triggered sends, case and customer event-based journeys.
  • • Work closely with CRM and support teams to build cross-cloud use cases (e.g., service notifications, feedback journeys, CSAT workflows).
  • • Ensure data accuracy, harmonisation, and real-time sync between platforms.
  • Solution Architecture & Technical Execution
  • • Convert business requirements into scalable technical solutions.
  • • Create architecture diagrams, data models, and integration flows.
  • • Work on scripting, automations, SQL queries, APIs, and data transformations.
  • • Troubleshoot system issues, sync errors, and journey logic problems.
  • Project Management
  • • Lead implementation timelines, deliverables, and documentation.
  • • Coordinate with internal teams, Salesforce consultants, and external vendors.
  • • Conduct UAT, training sessions, and post-go-live support.
  • Analytics & Reporting
  • • Build performance dashboards, journey reports, and engagement insights.
  • • Recommend optimisation strategies for personalisation, customer retention, and service efficiency.
  • ________________________________________
  • Required Skills & Qualifications
  • • 3–7+ years of hands-on SFMC implementation experience.
  • • Strong understanding of Customer 360, Service Cloud objects (Cases, Contacts, Activities).
  • • Expertise in Journey Builder, Automation Studio, SQL, AMPscript, APIs.
  • • Experience with Marketing Cloud Connect or custom API integrations.
  • • Ability to translate business requirements into technical configurations.
  • • Strong understanding of data modelling, ETL, segmentation, and automation logic.
  • • Salesforce certifications preferred:
  • o SFMC Email Specialist
  • o SFMC Consultant
  • o Salesforce Administrator
  • o Service Cloud Consultant (optional but desirable)
  • ________________________________________
  • Preferred Attributes
  • • Strong problem-solving and documentation skills.
  • • Comfort working in fast-paced, cross-functional environments.
  • • Good communication and stakeholder management skills.
  • ________________________________________
  • Benefits:
  • • Provident Fund
  • • Health Insurance
  • • Non Sales Incentives
  • • Paid Leave
  • • Daily Snack
  • • Yearly Bonus
  • • Opportunities for professional growth and training
  • • Supportive and friendly work environment
  • ________________________________________
  • Compensation:
  • • Open for discussions
HR

HR Executive

HR Hyderabad Full-time 1 –4 Years Of Experience

Krishna Jewellers Pearls & Gems Pvt. Ltd, a reputable jewellery company, seeking a seasoned HR Recruiter to join our team and contribute to our continued success. This role is pivotal in ensuring a seamless employee experience throughout the entire lifecycle.

View role details
Responsibilities
  • Responsibilities:
  • 1. Employee Life Cycle Management:
  • • Oversee the entire employee life cycle from onboarding to off-boarding.
  • • Ensure compliance with all relevant labor laws and company policies.
  • 2. New Joiner Onboarding:
  • • Facilitate a comprehensive onboarding process for new employees, including orientation programs, document verification, and introduction to company culture.
  • 3. Hiring:
  • • Collaborate with hiring managers to understand staffing needs and assist in the recruitment process.
  • • Conduct interviews, assess candidates, and contribute to the selection process.
  • 4. Performance Management:
  • • Implement and manage performance appraisal processes.
  • • Work closely with managers to ensure fair and consistent performance evaluations.
  • 5. Statutory Compliance:
  • • Stay updated on relevant labor laws and statutory requirements.
  • • Ensure the company's compliance with all legal obligations related to HR operations.
  • 6. HR Operations:
  • • Handle day-to-day HR operations, including employee queries, HRIS management, and record-keeping.
  • • Streamline and optimize HR processes for efficiency and effectiveness.
  • Requirements:
  • 1. Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 2. 1-4 years of proven experience in HR Recruitment, with a focus on employee life cycle management.
  • 3. Strong knowledge of labour laws and regulations.
  • 4. Experience in conducting interviews and participating in the recruitment process.
  • 5. Excellent communication and interpersonal skills.
  • 6. Detail-oriented with a high level of organizational and multitasking abilities.
  • 7. Proficient in HRIS and other relevant HR tools.
  • Benefits
  • • Provident Fund
  • • Paid Leave
  • • Daily Snack
  • • Yearly Bonus
  • • Health Insurance
  • • Opportunities for professional growth and development
  • • A supportive and friendly work environment
  • Salary
  • • Open for discussion
GRAPHIC DESIGNER

GRAPHIC DESIGNER

GRAPHIC DESIGNER JubileeHills, Hyderabad Full-time 1 Year Experience

Krishna Jewellers Pearls & Gems Private Limited is looking for a creative and self-driven Graphic Designer
(Fresher / 0–1 year experience)
who can independently handle social media
creatives and branding requirements. This role is ideal for someone with a strong
eye for aesthetics, especially in the luxury jewellery segment, and the
ability to deliver high-quality designs with minimal supervision.

View role details
Responsibilities
  • Key Responsibilities:
  • • Social Media Design:
  • Create engaging and visually appealing creatives for platforms like Instagram, Facebook, and Pinterest.
  • • Independent Work Handling:
  • Take ownership of design tasks and deliver creatives with minimal supervision while meeting deadlines.
  • • Grid & Visual Planning:
  • Plan and maintain a consistent and premium-looking social media grid aligned with brand aesthetics.
  • • Image Editing & Retouching:
  • Edit and enhance jewellery images using Adobe Photoshop to highlight intricate details and premium quality.
  • • Illustrations & Creative Design:
  • Use Adobe Illustrator to create clean, professional illustrations and design elements.
  • • Brand Consistency:
  • Ensure all creatives follow brand guidelines, including colours, fonts, and overall visual identity.
  • • Trend Adaptation:
  • Stay updated with current design and social media trends, especially in luxury and jewellery brands.
  • • Coordination:
  • Work closely with the marketing team and understand requirements clearly to execute designs effectively.
  • • Feedback & Improvement:
  • Quickly incorporate feedback and continuously improve design quality.
  • ________________________________________
  • Qualifications:
  • • Fresher or up to 1 year of experience in graphic design or social media design.
  • • Strong knowledge of Adobe Photoshop and Illustrator (mandatory).
  • • Basic understanding of branding, layouts, and colour theory.
  • • A good portfolio (academic / internship / freelance work is acceptable).
  • • Ability to work independently and manage tasks without constant supervision.
  • • Strong attention to detail and creative thinking skills.
  • • Good communication and time management skills.
  • ________________________________________
  • Preferred Skills:
  • • Interest in jewellery, fashion, or luxury branding.
  • • Knowledge of Adobe Creative Cloud tools is an added advantage.
  • • Basic understanding of reels, short videos, or motion graphics is a plus.
  • ________________________________________
  • Benefits:
  • • Provident Fund
  • • Paid Leave
  • • Yearly Bonus
  • • Health Insurance
  • • Career growth and professional training opportunities
  • • Supportive and friendly work environment
  • • Best Incentives
  • • Overtime Compensation
  • • Daily Snack
  • ________________________________________
  • How to Apply:
  • Interested candidates can share their profiles and portfolio at:
  • 📧 hr@krishnapearls.com
  • 📱 WhatsApp: +91 7093326464
GRE

Guest Relations Executive

GRE Jubilee Hills Full-time 1 Year of Experience

The Guest Relations Executive in a jewellery showroom plays a vital role in
ensuring every customer's luxurious and personalised shopping experience. This
role involves greeting and assisting customers, managing their inquiries, and
providing detailed information. The Guest Relations Executive acts as the face
of the showroom, delivering exceptional service to enhance customer
satisfaction and loyalty.

View role details
Responsibilities
  • Key Responsibilities:
  • • Customer Greeting: Welcome customers as they enter the showroom, ensuring a warm and professional first impression.
  • • Personalized Service: Offer personalised service to clients, understanding their needs and preferences to suggest suitable products.
  • • VIP Clientele Management: Provide special attention to VIP customers, ensuring they receive a premium shopping experience tailored to their preferences.
  • • Sales Support: Work closely with the sales team to facilitate the sales process, ensuring smooth transactions and customer satisfaction.
  • • Customer Feedback: Collect and analyse customer feedback, reporting management insights to improve service quality.
  • • Promotions and Events: Assist in organising in-store events, promotions, and special exhibitions, ensuring a seamless experience for attendees.
  • • Store Presentation: Assist in maintaining the showroom’s appearance, ensuring that products are presented best.
  • • Administrative Duties: Manage customer records, appointment schedules, and other administrative tasks as required.
  • Qualifications:
  • • Education:
  • A degree in a related field is preferred.
  • • Experience:
  • Minimum of 1 year of experience in a guest relations executive role, preferably in luxury retail or jewellery sales.
  • • Skills:
  • o Excellent communication and interpersonal skills.
  • o Problem-solving abilities and conflict-resolution skills.
  • o Proficiency in using Excel and other customer management tools.
  • • Personal Attributes:
  • o Professional appearance and demeanour.
  • o Patience, empathy, and a strong customer-focused attitude.
  • o Ability to handle pressure in a fast-paced, luxury retail environment.
  • o Flexibility to work weekends, holidays, and during special events.
  • Working Conditions:
  • o Work primarily in a luxury jewellery showroom environment.
  • o Require standing for extended periods.
  • Benefits:
  • o Provident Fund
  • o Paid Leave
  • o Daily Snack
  • o Yearly Bonus
  • o Health Insurance
  • o Opportunities for professional growth and development
  • o A supportive and friendly work environment
IT

Senior IT Executive / Senior Systems Executive

IT Hyderabad Full-time 5+ years

Job Summary:

The Senior IT Executive is responsible for the strategic maintenance, optimization, and security of the organization’s IT infrastructure, including servers, networks, hardware, software, and cloud systems. This role ensures high availability, performance, and security while leading IT projects, mentoring junior staff, and aligning technology with
business goals.

View role details
Responsibilities
  • Key Responsibilities:
  • Infrastructure Management:
  • • Design, deploy, and maintain enterprise IT systems (servers, storage, virtualization, cloud, and on-premises environments).
  • • Monitor system performance, troubleshoot issues, and ensure maximum uptime (99.9%+ SLA).
  • • Manage Active Directory, Group Policy, DNS, DHCP, and other core services.
  • • Oversee patch management, backups, disaster recovery, and business continuity plans.
  • Network & Security:
  • • Configure and secure firewalls, switches, VPNs, and wireless networks.
  • • Implement cybersecurity best practices (antivirus, endpoint protection, SIEM, IAM).
  • • Conduct vulnerability assessments and lead compliance efforts (ISO 27001, GDPR, HIPAA).
  • • Respond to security incidents and perform root cause analysis.
  • Leadership & Collaboration:
  • • Mentor junior IT staff and provide Tier 3/4 escalation support.
  • • Lead IT projects (migrations, upgrades, cloud adoption) from planning to execution.
  • • Liaise with vendors, stakeholders, and departments to align IT with business needs.
  • • Document systems, policies, and procedures for knowledge sharing.
  • Innovation & Optimization:
  • • Automate repetitive tasks (PowerShell, Python, or Ansible).
  • • Evaluate emerging technologies and recommend improvements.
  • • Optimize IT costs through resource allocation and cloud efficiency.
  • Qualifications & Skills:
  • • Education: Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
  • • Experience: 5+ years in systems/network administration, with 2+ years in a senior role.
  • • Technical Skills:
  • o Expert in Windows/Linux servers, VMware/Hyper-V, Azure/AWS.
  • o Networking (Cisco/Meraki, TCP/IP, VLANs, SD-WAN).
  • o Security tools (EDR, SIEM, MFA, Zero Trust).
  • o Scripting (PowerShell, Bash, Python).
  • • Certifications (Preferred):
  • o Microsoft Certified: Azure Administrator/Expert
  • o Cisco CCNA/CCNP
  • o CompTIA Security+, CISSP
  • o ITIL, PMP (for process/project focus)
  • • Soft Skills:
  • o Leadership, problem-solving, and cross-functional collaboration.
  • o Excellent communication (able to explain tech to non-tech stakeholders).
  • Work Environment:
  • • Hybrid/on-site with occasional after-hours support for critical issues.
  • • Fast-paced, requiring adaptability to new technologies.
  • Performance Metrics:
  • • System uptime/availability
  • • Incident resolution time
  • • Project delivery within budget/timeline
  • • Security audit results
Finance

Audit Associate – Job Description (Fresher)

Finance Hyderabad Full-time Fresher

Job Overview:

We are looking for a motivated anda detail-oriented Audit Associate (Fresher) to support our finance and
accounting operations. This is an excellent opportunity for recent graduates to gain hands-on experience in financial processes, documentation, and compliance.

The role involves assisting with invoice management, maintaining financial records, handling petty cash
transactions, and supporting audits. The ideal candidate should be eager to learn, organised, and capable of working with financial data accurately.

View role details
Responsibilities
  • Roles & Responsibilities:
  • • Assist in maintaining financial records, invoices, and documentation.
  • • Support in managing petty cash and recording daily transactions.
  • • Help in preparing basic financial reports and statements.
  • • Update accounting databases and ensure data accuracy.
  • • Assist with accounts receivable and payable tracking.
  • • Support tax-related documentation such as TDS and basic filings.
  • • Identify and report discrepancies in financial records.
  • • Maintain proper filing and archiving of financial documents.
  • • Coordinate with internal teams and vendors for financial data.
  • • Follow company accounting policies and compliance standards.
  • ________________________________________
  • Preferred Candidate Profile:
  • • Bachelor’s degree in B.Com / Accounting / Finance (Freshers only).
  • • Basic knowledge of accounting principles and financial processes.
  • • Familiarity with Tally ERP (preferred but not mandatory).
  • • Basic knowledge of MS Excel (VLOOKUP, Pivot Tables is a plus).
  • • Good communication and interpersonal skills.
  • • Strong attention to detail and willingness to learn.
  • • Ability to manage time and handle multiple tasks.
  • • Immediate joiners preferred.
  • • Candidates based in Hyderabad or willing to relocate.
  • ________________________________________
  • Perks and Benefits:
  • • Provident Fund
  • • Paid Leave
  • • Daily Snacks
  • • Yearly Bonus
  • • Health Insurance
  • • Opportunities for learning and career growth
  • • Supportive and collaborative work environment
Finance

Finance Cost Accountant

Finance Hyderabad Full-time 3+ years

Job Description:

We seek an experienced, detail-oriented, certified cost accountant to join our finance team at Krishna Jewellers, Pearls and Gems Private Limited.

As a cost accountant, you will collect, analyze, and report on cost accounting data. This includes preparing standard cost reports, monitoring inventory levels, cost comparisons, product costing analysis, tracking variances and making journal entries. You will also collaborate with other departments to ensure accurate budgeting and forecasting processes. If you have a strong finance background, an analytical mindset and excellent problem-solving skills, we encourage you to apply and join our fast-growing team. We’ll help you reach your career goals with a nurturing environment, industry-standard benefits and abundant learning opportunities in the finance domain.

View role details
Responsibilities
  • Objectives of this role
  • • Develop strategies to reduce costs and study product pricing to ensure the best possible return on investment for the company.
  • • Prepare budgeting reports by collecting information and data points from various departments within Krishna Jewellers, Pearls and Gems Private Limited.
  • • Investigate discrepancies in financial records and perform month-end close activities, including journal entries and reconciliations.
  • • Conduct regular audits, interpret rules related to accounting practices and ensure compliance with the standard regulations in India.
  • Your tasks
  • • Examine the costs of production to determine the most efficient methods of production.
  • • Ensure accurate classification of expenses under Generally Accepted Accounting Principles (GAAP).
  • • Research material costs to ensure the accuracy of the information in the company’s accounting system.
  • • Analyze manufacturing costs and prepare periodic reports comparing standard prices to actual production costs.
  • • Participate in physical inventory counts to ensure the accuracy of inventory records.
  • • Monitor the accumulation of all direct labor, overhead and other manufacturing-related expenses.
  • Required skills and qualifications
  • • A bachelor’s or master’s degree in finance or commerce with a specialization in accountancy.
  • • 3+ years of experience in the accountancy field or an equivalent role.
  • • Proficiency in accounting software like Tally, QuickBooks or Peachtree and well-acquainted with Generally Accepted Accounting Principles (GAAP).
  • • Exceptional ability to think critically and make decisions based on data analysis.
  • • Excellent communication and presentation skills in discussing financial reports with company stakeholders.
  • Preferred skills and qualifications
  • • Relevant certifications like Cost Public Accountant (CPA) or Cost Management Accountant (CMA).
  • • Passion for numbers and competence in assessing larger datasets.
  • • Aptitude for mathematics, statistics, and various cost analysis techniques.
  • • Unswerving critical, analytical, and interpretation capabilities.
  • • Willingness to work in a team or individually, as required.
  • Benefits:
  • • Provident Fund
  • • Paid Leave
  • • Daily Snack
  • • Yearly Bonus
  • • Health Insurance
  • • Opportunities for professional growth and development
  • • A supportive and friendly work environment
Marketing

Marketing Executive – Pearls Jewellery

Marketing Hyderabad MBA / Post Graduation 1–3 Years Of Experience

We are looking for a proactive and
result-oriented Marketing Executive to drive overall sales growth for Pearls
Jewellery
at Krishna Jewellers Pearls & Gems Private Limited (KJPGPL).
The role focuses on field marketing, corporate and institutional promotions,
customer outreach, and strategic collaborations to increase showroom footfall
and brand visibility.

View role details
Responsibilities
  • Key Responsibilities:
  • 1. Corporate & Institutional Outreach:
  • • Visit corporate offices, hotels, guest houses, institutes, and residential communities to promote pearl jewellery and silver articles.
  • • Identify and coordinate with key Points of Contact (POCs) to explore promotional tie-ups and referral opportunities.
  • 2. Relationship Management:
  • • Build and maintain strong relationships with hotel front offices, corporate HR/admin teams, and institutional partners to drive customer referrals to KJPGPL showrooms.
  • • Coordinate closely with CRM and internal sales teams to ensure proper follow-up and conversion of leads.
  • 3. On-Ground Promotions & Campaigns:
  • • Plan and execute on-ground promotional activities such as corporate activations, society events, exhibitions, and product showcases.
  • • Distribute branded promotional materials, discount vouchers, and campaign offers to targeted audiences.
  • 4. Sales Growth & Lead Generation:
  • • Generate quality leads for pearl jewellery through field visits and promotional activities.
  • • Support showroom teams by ensuring a steady flow of walk-ins from corporate and institutional sources.
  • 5. Reporting & Market Feedback:
  • • Maintain daily and weekly reports on field visits, leads generated, conversions, and campaign outcomes.
  • • Share customer insights, competitor activity, and market feedback to help improve product positioning and marketing strategies.
  • 6. Team Coordination:
  • • Work closely with marketing, CRM, and showroom teams to align promotions with sales targets and festive campaigns.
  • • Support management with inputs for improving outreach effectiveness and ROI.
  • ________________________________________
  • Required Skills & Qualifications:
  • • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • • 1–3 years of experience in field marketing, B2B promotions, corporate sales, or retail marketing.
  • • Strong communication and relationship-building skills.
  • • Result-driven, self-motivated, and comfortable with extensive fieldwork.
  • • Ability to work independently and manage multiple locations.
  • • Proficiency in MS Office (Excel, Word, PowerPoint) and basic CRM tools.
  • ________________________________________
  • Work Timings:
  • • 9 hours per day and 6 days per week
  • ________________________________________
  • Benefits:
  • • Competitive salary with performance-based incentives
  • • Travel reimbursement for field visits
  • • Employee discounts on company products
  • • Health Insurance
  • • Provident Fund
  • • Paid Leave
  • • Daily Snack
  • • Yearly Bonus
  • • Career growth opportunities
  • • Supportive and friendly work environment
  • Salary:
  • • 3.6 LPA to 6 LPA
Marketing

Marketing Executive – Silver Jewellery

Marketing Hyderabad Business / Marketing degree 1–3 Years of Experience

Job Summary:

We are looking for a proactive and
result-oriented Marketing Executive to drive overall sales growth for Silver
Jewellery at Krishna Jewellers Pearls & Gems Private Limited (KJPGPL). The
role focuses on field marketing, corporate and institutional promotions,
customer outreach, and strategic collaborations to increase showroom footfall and brand visibility for silver jewellery and silver articles.

View role details
Responsibilities
  • Key Responsibilities:
  • 1. Corporate & Institutional Outreach:
  • • Visit corporate offices, hotels, guest houses, institutes, and residential communities to promote silver jewellery and silver articles.
  • • Identify and coordinate with key Points of Contact (POCs) to explore promotional tie-ups and referral opportunities.
  • 2. Relationship Management:
  • • Build and maintain strong relationships with hotel front offices, corporate HR/admin teams, and institutional partners to drive customer referrals to KJPGPL showrooms.
  • • Coordinate closely with CRM and internal sales teams to ensure proper follow-up and conversion of leads.
  • 3. On-Ground Promotions & Campaigns:
  • • Plan and execute on-ground promotional activities such as corporate activations, society events, exhibitions, and product showcases.
  • • Distribute branded promotional materials, discount vouchers, and campaign offers to targeted audiences.
  • 4. Sales Growth & Lead Generation:
  • • Generate quality leads for silver jewellery through field visits and promotional activities.
  • • Support showroom teams by ensuring a steady flow of walk-ins from corporate and institutional sources.
  • 5. Reporting & Market Feedback:
  • • Maintain daily and weekly reports on field visits, leads generated, conversions, and campaign outcomes.
  • • Share customer insights, competitor activity, and market feedback to help improve product positioning and marketing strategies.
  • 6. Team Coordination:
  • • Work closely with marketing, CRM, and showroom teams to align promotions with sales targets and festive campaigns.
  • • Support management with inputs for improving outreach effectiveness and ROI.
  • ________________________________________
  • Required Skills & Qualifications:
  • • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • • 1–3 years of experience in field marketing, B2B promotions, corporate sales, or retail marketing.
  • • Strong communication and relationship-building skills.
  • • Result-driven, self-motivated, and comfortable with extensive fieldwork.
  • • Ability to work independently and manage multiple locations.
  • • Proficiency in MS Office (Excel, Word, PowerPoint) and basic CRM tools.
  • ________________________________________
  • Work Timings:
  • • 9 hours per day and 6 days per week
  • ________________________________________
  • Benefits:
  • • Competitive salary with performance-based incentives
  • • Travel reimbursement for field visits
  • • Employee discounts on company products
  • • Health Insurance
  • • Provident Fund
  • • Paid Leave
  • • Daily Snack
  • • Yearly Bonus
  • • Career growth opportunities
  • • Supportive and friendly work environment
  • ________________________________________
  • Salary:
  • • ₹3.6 LPA to ₹6 LPA
Sales

Junior Sales Executive – Silver Jewellery (Tavya)

Sales Hyderabad Full-time 1 Year of Experience

Job Overview:

We are looking for a dynamic and
customer-focused Junior Sales Executive to join our Tavya silver
jewellery brand. The ideal candidate will have a passion for retail sales,
excellent communication skills, and the ability to deliver a great in-store
customer experience.

View role details
Responsibilities
  • Key Responsibilities:
  • • Greet and assist customers in a professional and friendly manner.
  • • Understand customer requirements and recommend suitable silver jewellery products.
  • • Achieve individual sales targets and contribute to store targets.
  • • Explain product features, pricing, and ongoing offers to customers.
  • • Maintain product display, cleanliness, and visual merchandising standards.
  • • Handle billing and basic POS operations accurately.
  • • Build and maintain strong customer relationships for repeat business.
  • • Assist in stock management, including stock counting and replenishment.
  • • Follow company policies, SOPs, and grooming standards.
  • ________________________________________
  • Requirements:
  • • Minimum 1 year of experience in retail sales (preferably jewellery or fashion retail).
  • • Good communication skills in English and local language (Hindi/Telugu preferred).
  • • Presentable, customer-oriented, and sales-driven attitude.
  • • Basic knowledge of billing/POS systems is an advantage.
  • • Willingness to work in rotational shifts, weekends, and holidays.
  • ________________________________________
  • Preferred Skills:
  • • Knowledge of silver jewellery trends and designs.
  • • Strong interpersonal and persuasion skills.
  • • Ability to handle customer queries and resolve concerns effectively.
  • ________________________________________
  • Education:
  • • Minimum: Intermediate / Graduation (preferred).
  • ________________________________________
  • Compensation:
  • • As per industry standards + incentives based on performance.
  • ________________________________________
  • Why Join Tavya?
  • • Opportunity to work with a growing silver jewellery brand.
  • • Performance-driven incentives.
  • • Learning and growth opportunities in retail sales.
Sales

Senior Sales Executive – Silver Jewellery (Tavya)

Sales Hyderabad Full-time 3 -5 Years of Experience

Job Overview:

We are seeking an experienced and
result-driven Senior Sales Executive to join Tavya, our silver jewellery
brand. The ideal candidate should have strong retail sales experience,
excellent customer handling skills, and the ability to drive store performance
while mentoring junior team members.

View role details
Responsibilities
  • Key Responsibilities:
  • • Deliver exceptional customer service and ensure a premium in-store experience.
  • • Understand customer preferences and recommend suitable silver jewellery products.
  • • Achieve individual sales targets and contribute to overall store revenue.
  • • Drive upselling and cross-selling to maximize sales opportunities.
  • • Build long-term relationships with customers to ensure repeat business.
  • • Handle customer queries, concerns, and escalations effectively.
  • • Support store operations including billing, stock management, and inventory control.
  • • Maintain high standards of visual merchandising and store presentation.
  • • Guide and support junior sales staff on product knowledge and sales techniques.
  • • Ensure adherence to company policies, SOPs, and grooming standards.
  • ________________________________________
  • Requirements:
  • • 3 to 5 years of experience in retail sales (preferably jewellery, fashion, or lifestyle segment).
  • • Strong communication skills in English and local language (Hindi/Telugu preferred).
  • • Proven track record of achieving sales targets.
  • • Good understanding of customer handling and relationship management.
  • • Experience in POS/billing systems and basic inventory processes.
  • • Willingness to work in shifts, weekends, and festive days.
  • ________________________________________
  • Preferred Skills:
  • • Knowledge of silver jewellery designs, trends, and customer preferences.
  • • Leadership skills with the ability to mentor junior team members.
  • • Strong negotiation and persuasion skills.
  • • Problem-solving attitude with a customer-first approach.
  • ________________________________________
  • Education:
  • • Minimum: Intermediate
  • • Graduation preferred
  • ________________________________________
  • Compensation:
  • • As per industry standards + attractive incentives based on performance
  • ________________________________________
  • Why Join Tavya?
  • • Be part of a growing and premium silver jewellery brand
  • • Opportunity to take ownership and grow into leadership roles
  • • Performance-based incentives and career progression
Sales

Counter Sales Assistant – Jewellery Showroom

Sales Jubilee Hills / Kokapet Full-time 1 - 2 Years of Experience

Job Overview:

We are looking for a presentable and
customer-focused Counter Sales Assistant to join our jewellery showroom. The ideal candidate should be enthusiastic, courteous, and capable of delivering an excellent in-store customer experience while supporting the daily showroom operations.

View role details
Responsibilities
  • Key Responsibilities:
  • • Welcome customers and assist them at the counter in a polite and professional manner.
  • • Understand customer requirements and showcase suitable jewellery products.
  • • Provide accurate information on product features, pricing, and offers.
  • • Support the sales team in achieving store targets.
  • • Maintain cleanliness and proper display of jewellery at the counter.
  • • Assist in billing, packaging, and handing over products to customers.
  • • Handle basic customer queries and escalate concerns when required.
  • • Support stock handling, tagging, and inventory checks.
  • • Follow showroom SOPs, grooming standards, and security protocols.
  • ________________________________________
  • Requirements:
  • • 1 to 2 years of experience in retail/customer service (jewellery experience is a plus).
  • • Good communication skills in English and local language (Hindi/Telugu preferred).
  • • Presentable appearance with a customer-friendly attitude.
  • • Basic understanding of sales and customer handling.
  • • Willingness to work in shifts, weekends, and holidays.
  • ________________________________________
  • Preferred Skills:
  • • Interest or basic knowledge of jewellery products.
  • • Good interpersonal and communication skills.
  • • Ability to learn quickly and adapt in a retail environment.
  • ________________________________________
  • Education:
  • • Minimum: 10th / SSC
  • ________________________________________
  • Compensation:
  • • As per industry standards + incentives
Sales

Gold Jewellery Sales Executive

Sales Jubilee Hills / Kokapet Full-time 2- 3 Years of Experience

Job Overview:
A Gold Jewellery Sales Executive is responsible for assisting customers in selecting and purchasing gold jewellery while delivering excellent customer service. The role involves product presentation, explaining jewellery designs and purity, handling sales transactions, and maintaining customer relationships.

View role details
Responsibilities
  • 1. Sales Generation:
  • • Assist customers in selecting gold and diamond jewellery based on their preferences, occasions, and budget.
  • • Promote gold and diamond collections, new arrivals, bridal jewellery, and customized designs to achieve sales targets.
  • • Explain gold purity (22K/18K), diamond quality (cut, color, clarity, carat), certifications, and craftsmanship details.
  • 2. Customer Relationship Management:
  • • Build strong, long-term relationships with customers to encourage repeat purchases and referrals.
  • • Handle customer queries and resolve concerns related to gold and diamond jewellery purchases.
  • • Follow up with customers after purchase to ensure satisfaction and future engagement.
  • 3. Store Operations:
  • • Maintain a clean, organized, and attractive display of gold and diamond jewellery.
  • • Ensure accurate billing, certification handling, and proper documentation of all transactions.
  • • Support inventory management, stock handling, tagging, replenishment, and visual merchandising.
  • 4. Market and Product Knowledge:
  • • Stay updated on gold rates, diamond market trends, new designs, and industry standards.
  • • Educate customers on jewellery care, buy-back/exchange policies, repairs, and custom orders.
  • • Monitor competitor collections and pricing to remain competitive.
  • 5. Promotions and Marketing:
  • • Actively participate in exhibitions, festive sales, promotions, and customer outreach programs.
  • • Collect customer feedback and suggest improvements in designs, pricing, and marketing strategies.
  • 6. Team Collaboration:
  • • Work closely with the Store Manager and team members to achieve sales and service targets.
  • • Share customer insights, market trends, and sales feedback to support product planning and promotions.
  • ________________________________________
  • Key Skills and Qualifications:
  • • Education: Minimum of a High School Diploma; a Bachelor’s degree in Business, Marketing, or a related field is an advantage.
  • • Experience: 2-5 years of gold sales experience required; experience in gold and diamond jewellery sales is preferred.
  • • Communication: Excellent verbal and interpersonal skills to clearly explain product value and certifications.
  • • Sales Skills: Proven ability to meet or exceed sales targets in a high-value retail environment.
  • • Customer Service: Strong customer-centric approach with effective problem-solving skills.
  • • Attention to Detail: Sound knowledge of gold purity, diamond grading, and jewellery presentation standards.
  • ________________________________________
  • Working Hours:
  • • 10 hours per day
  • ________________________________________
  • Benefits:
  • • Provident Fund
  • • Paid Leave
  • • Daily Snack
  • • Yearly Bonus
  • • Health Insurance
  • • Career growth and professional training opportunities
  • • Supportive and friendly work environment
  • • Best Incentives
  • • Overtime Compensation
  • ________________________________________
  • Compensation:
  • • ₹3 LPA to ₹5 LPA plus performance-based incentives
Sales

Pearls Section Lead

Sales HICC, Kondapur Full-time 10 Years of Experience

Job Overview:
The Pearls Section Lead oversees the operations and management of a premium pearls section. This role requires an experienced leader with deep knowledge of pearls and luxury retail, excellent customer service skills, and the ability to manage and motivate a sales team. The lead will ensure that the team meets sales targets, delivers a high-end customer experience, and upholds the brand’s reputation for quality and luxury.

View role details
Responsibilities
  • Key Responsibilities:
  • 1. Operations:
  • o Oversee all daily operations of the pearls section, ensuring a smooth and efficient workflow.
  • o Maintain high standards of showroom presentation and merchandising, in line with company guidelines.
  • o Manage the pearls and related products inventory, ensuring optimal stock levels and accurate record-keeping.
  • 2. Sales and Customer Service:
  • o Drive sales to meet or exceed targets by providing exceptional customer service and ensuring the team does the same.
  • o Develop and maintain strong relationships with high-end clientele, providing personalized service and expert advice.
  • o Handle VIP clients and ensure their needs are met in a discreet, professional manner.
  • o Address customer inquiries and resolve complaints, ensuring a high level of customer satisfaction.
  • 3. Team Management:
  • o Lead, train, and mentor a team of sales associates to enhance product knowledge, sales techniques, and customer service skills.
  • o Conduct regular performance evaluations and provide feedback and coaching to ensure continuous improvement.
  • o Foster a positive, motivated work environment that encourages teamwork and excellence.
  • 4. Marketing and Promotions:
  • o Collaborate with the marketing team to organize promotional events and initiatives aimed at increasing foot traffic and sales.
  • o Develop and execute in-store marketing strategies to highlight new collections, special offers, or exclusive pearl products.
  • o Ensure that the showroom maintains a strong presence in the local luxury retail market.
  • 5. Inventory and Stock Control:
  • o Oversee the tracking and management of pearls and accessories, ensuring stock is well-organized and replenished as needed.
  • o Conduct regular inventory audits to ensure accuracy and prevent discrepancies.
  • o Coordinate with the supply chain team to manage orders and deliveries of new stock.
  • 6. Financial and Administrative Responsibilities:
  • o Oversee daily sales reconciliation and ensure that financial records are maintained accurately.
  • o Prepare and analyze sales reports, identifying trends, challenges, and areas for improvement.
  • o Manage the showroom’s budget, including expenses, staffing costs, and any promotional expenditures.
  • 7. Quality Control and Product Knowledge:
  • o Ensure that all pearls and products meet the company’s stringent quality standards.
  • o Maintain a deep understanding of pearl varieties, grading, and market trends to provide expert advice to clients.
  • o Train staff on the characteristics and value of pearls, ensuring that customers receive accurate and informative guidance.
  • 8. Health & Safety and Compliance:
  • o Ensure that the showroom adheres to all health, safety, and security protocols.
  • o Conduct regular inspections to ensure compliance with all company policies and local regulations.
  • Required Skills and Qualifications:
  • • Experience:
  • o Minimum 10 years of experience in luxury retail management, with at least 3 years in a team lead role.
  • o Experience in the pearls or jewellery sector is a significant advantage.
  • • Education:
  • o Bachelor's degree in Business Administration, Retail Management, or related field preferred.
  • o Certifications in luxury retail management, sales, or customer service will be an added advantage.
  • • Skills:
  • o Proven leadership and team management abilities.
  • o Strong knowledge of pearls, including their types, quality grading, and market trends.
  • o Excellent communication and interpersonal skills, with a focus on high-end customer service.
  • o Proficiency in retail management software and point-of-sale (POS) systems.
  • o Ability to analyze sales data and adjust strategies to meet targets.
  • Personal Attributes:
  • • Highly organized and detail-oriented.
  • • Ability to work under pressure in a high-end retail environment.
  • • Strong problem-solving skills and customer-focused mindset.
  • • Passion for luxury products and creating an exceptional shopping experience.
  • Benefits:
  • o Provident Fund
  • o Paid Leave
  • o Daily Snack
  • o Yearly Bonus
  • o Health Insurance
  • o Opportunities for professional growth and development
  • o A supportive and friendly work environment
  • Salary: 4.8LPA to 6LPA + INCENTIVES

What Makes Krishna Jewellers a Great Place to Work?

At Krishna Jewellers, excellence is crafted through passion, creativity, and teamwork. From luxury showroom experiences to master craftsmanship, every detail reflects our culture of elegance, learning, and growth.

Use premium showroom, artisan craftsmanship, team collaboration, or signature brand imagery with minimal captions for a refined luxury appeal.

Showroom excellence
Team collaboration
Craft and detail
Customer service
Learning culture
KRISHNA FAMILY

Career Growth & Benefits

Growth promises on top, benefit chips below, kept crisp for mobile.

01

Learning & Development

Structured learning, mentorship, and hands-on skill development.

02

Career Growth

Long-term opportunities across stores, functions, teams, and locations.

03

Leadership Opportunities

Step into responsibility through performance, trust, and consistent execution.

Performance Rewards
Competitive Pay
Well-Being Support
Referral Rewards
Supportive Culture

How to become a team member

A simple application flow for candidates applying through the KJ careers form.

01

Find a role

Review current openings and pick the best-fit role.

02

Submit application

Complete the Google Form with contact details and resume.

03

Interview invite

Shortlisted candidates are contacted by the KJ team.

04

Final discussion

Meet the hiring team and complete role-specific rounds.

Frequently asked questions

How can I apply for a job at Krishna Jewellers?

Review a suitable opening and submit the Google Form linked on the page.

Can I apply if I am a fresher?

Yes, if the role requirements allow it. Check the role details before applying.

What should my CV include?

Education, experience, role-relevant skills, certifications, and contact details.

Is there any recruitment fee?

No. Krishna Jewellers does not charge any fee for recruitment.

Start your journey

Ready to grow with KJ?

Apply through the common careers form and the KJ team will review suitable profiles.

Apply via Google Form